SANITATION

Proper sanitation is of the utmost importance at Chic Nails.
All metal implements are sterilized. Our pedicure chair feature the latest sanitary technology to provide a lcea, healthy, and comfortable experience for every client.

ETIQUETTE

Out of consideration for other clients and a total relaxation, please mute/vibrate cell phones and keep all phone calls to a minimum.

APPOINMENTS

We encourage clients to arrive at least 10 minutes before their scheduled appointment.

If you are running late, please call us. We will hold your appointment for up to 15 minutes. After that time, your appointment may need to be rescheduled..

CHILD POLICY

Our services are reserved for you and other clients to enjoy total relaxation. For everyone’s comfort and safety, please ensure that small children are supervised by an adult at all times.

OUR SERVICE POLICY

SATISFACTION & CONCERNS

• We try our best to exceed your expectations; however, mistakes happen. Please let us know prior to leaving the salon.

• Please inform the salon manager if you have any concerns regarding our services.

• By completing payment for your service, you acknowledge that the service has been provided and authorize the applicable payment. If we did not meet your expectations, please address the matter with our staff before leaving the salon.

ALLERGIES & HEALTH

• Please inform our staff if you are allergic to any chemicals or substances before receiving any services.

• We reserve the right to refuse service to anyone with open or infected wounds in the treatment area.

• Our technicians reserve the right to refuse service if they feel uncomfortable or believe the service may be unsafe.

IMPORTANT NOTES

• All services are non-refundable.

• We are not responsible for breaking, lifting, or infected nails.

• Changes to the original design may result in additional repair charges.

• Complimentary fixes for eligible Gel Polish and Nail Enhancement issues are available within 3 days of service completion.

• Service prices are available before your service begins. Please ask our staff if you have any questions regarding pricing.

3-DAY FIX GUARANTEE

Complimentary fixes for eligible issues reported within 3 days of service completion for Gel Polish & Nail Enhancements.

ALL SERVICES ARE NON-REFUNDABLE.

PRICING

Service prices are available before your service begins. Please ask our staff if you have any questions regarding pricing..

PAYMENT

By completing payment for your service, you acknowledge the services provided and authorize the applicable payment.

PERSONAL BELONGINGS

We’re not responsible for lost or misplaced items. Please keep your personal belongings with you.

REPAIRS & CHANGES

Changes to the original design, shape, length or color after the service has been completed may result in additional charges for repairs.

Thank You!

At Chic Nails, we strive our best to provide high quality service and treat you with courtesy and respect.

THANK YOU FOR YOUR CONTINUING SUPPORT!